Dr. Michael Arsenault & Associates
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FAQ's

 

In order to communicate with you clearly and conveniently, we've provided some helpful answers to our most commonly asked questions. If you don't find your topic here, or if you'd rather discuss your question in person, just call or email us at any time.

How does the doctor keep up to date on all of the current techniques and materials?

Dr. Arsenault subscribes to the latest industry journals to keep tabs on research and development in the dental industry. He also takes time on a regular basis for continuing education, and ensures that his staff does the same. As a team and as individuals, our office makes it our responsibility to be familiar with the latest techniques and materials available.

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Can you show me what my smile can look like ahead of time with some of that fancy imaging stuff?

We routinely use dental imaging to help our patients visualize the end results of cosmetic and restorative work. By simply asking the right questions, taking various photos of your current smile, and keying in the correct input into the computer, we’ll generate a graphic image to demonstrate accurately how your procedure will affect your smile.

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Do you accept referrals?

We’re happy to accept referrals from other dental offices as well as from recommendations by our patients to their family and friends. We request that a patient evaluation form be completed prior to the first visit; we also require all records and x-rays to be forwarded to our office.

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What do I do if I have an emergency when the office is closed?

In case of a true dental emergency, please contact our office voice mail and let us know the nature of your condition. We’ll return your call within an hour and give you helpful information over the phone, then determine if you need to be seen immediately.

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What different payment options do you provide?

We accept cash, personal checks, and all major credit cards. Your insurance plan co-pay is due at the time of your visit, but we can bill deductible payments over a period of time according to your particular situation. Please let us know ahead of time if you desire to pay in installments so that we can structure an appropriate plan for you.

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What makes you different than any other dental practice I can visit?

When you become a patient of our practice, we think of you as a person, not just another set of teeth to fix and clean. Our goal is to help you obtain and then maintain the best possible oral health. So, we take time to understand your dental history and evaluate the best options for your particular dental needs. Plus, we help you understand the why’s and wherefore’s of preventive care through thorough patient education.

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I'm a new patient and I know there is probably something I will have to fill out before I see the Doctor. Is there any way I can get copies of any forms that you need me to complete in advance?

We’re happy to provide you with all the necessary new patient forms prior to your first appointment. Simply call our office and we will arrange to send them to you.

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